Beware Of Rovers North

[sean]

I called ROVERS NORTH and ordered a S2 chassis. it took them a few days to get back to me on compatibility with my S2. Well they called and said everything will work.
Imaginer my surprize when a s3 frame shows up. my transmission mounts hand brake are different, visually the whole frame is different.
Now i'm pissed because they didn't bother to tell me they were sending a S3 frame unlike the S2 i ordered or that i woulkd need to modify or switch to S3 parts to use the frame.
There catalog is false advertising they claim they have a II, IIa and III built to landrovers specifications. well since the specs are different on all three models thats false advertising. (I will be reporting it to the local DA).
I called and talked to the owner, MARK who told me I must be new to land rovers if I think there is a difference in the frames. (i've been around long enough to reconize the differences at 1st sight) if there is no difference like he says my parts should bolt on right?
Well he basically told me i was a idiot if i complained about the difference, that they don't have to inform the customer that the new frame need mods or S3 parts to work. MARK said he would take back the frame and then didn't want to deal with me ever again. (what way to run a bussiness).

DON"T TRUST THEM, FIND OUT FOR YOURSELF IF THE PARTS WILL WORK BEFORE YOU ORDER ANYTHING FROM THEM, or better yet order from their competitors.

[cellulararrest]

What's with all the supplier animosity lately? First BSROA list, now forums?

[oldscratchggf]

I`ve got mixed feelings on Rovers North, I mean, I have run into shit with them before, but nothing they didn`t immediately correct. The one thing I will say in their favor is that they have always been pretty receptive to my complaints. Never got any attitude from them.

[sean]

I wasn't aware they just have S3's thats why i called and asked.
Quote from there catalog " OUR HOT-DIPPED SERIES II, IIa, AND III CHASSIS ARE MACHINED TO LAND ROVERS SPECIFICATIONS."
since the II, IIa, III all had different specifications when built by LR, thats false advertising. which easily could have been cleared up if they were honest with there customers.
the S3 chassis has over 20 years of tweaks from the original IIA chassis, much less the II. to say they are identical is a bold lie, visual looks alone are different, plus parts don't bolt on without cutting the frame.

well now i'm hitting every LR forum and blog to whine, seems like i'm not the only one who has bad experience with them this is from another board

"It is well known that RN is the place of last resort and only if you are stuck on the side of the road, with a dead truck, in the rain about to be attacked by enraged field mice and no one but no one else has even a close fit part."

[KevinNY]

well now i'm hitting every LR forum and blog to whine, seems like i'm not the only one who has bad experience with them this is from another board

Nice attitude whiner.

[cellulararrest]

"It is well known that RN is the place of last resort and only if you are stuck on the side of the road, with a dead truck, in the rain about to be attacked by enraged field mice and no one but no one else has even a close fit part."People are just sore about Rovers North because they're the largest, most successful parts supplier and have "sold out". Their prices are generally higher than everywhere else as well. Doesn't mean they aren't a bad place. You can't satisfy everyone. Especially when the person take the attitude you have.

When they sent me the wrong sliders (for a Series rather than D90) they sent the right ones right away with a return label for the wrong set.

[sean]

thats the nice thing about the power of the internet. you know what they say the squeaky wheel gets the grease.

Follow-up Post:

chris i wouldn't have taken this attitude if they had just said we are sorry for the confusion or better yet told me the truth from the start, but to tell me i'm a idiot because i noticed the difference is just pushing it too far. now i'll push it as far as i can.

[Buckon37s]

Send the frame back and order one for George at RDS. No need to lose any sleep over it.

[oldscratchggf]

Nice attitude whiner.

exactly.

[JSBriggs]

exactly.

http://www.pirate4x4.com/forum/showthread.php?t=572804

looks like he is making the rounds. :rolleyes

-Jeff

[TDI Guy]

LOL.. Getting good over on Pirate too. I deal with RN all the time. They are great to me and if there ever is a mistake, it goes back. No big Fukin deal. Stop whinin' :) :cry :cry :cry :cry :cry :cry

[WCURoverD90]

LOL.. Getting good over on Pirate too. I deal with RN all the time. They are great to me and if there ever is a mistake, it goes back. No big Fukin deal. Stop whinin' :) :cry :cry :cry :cry :cry :cry
X2.....I use Rovers North all the time. Anytime they send the wrong thing they are always more than happy to send the correct part as well as a return shipping label. Everyone makes mistakes. RDS sent us the wrong stuff for my Defender and he immediately corrected the problem no questions asked.

[jimmy salmon]

a few years back they sent me a bumper for a D1 instead of D2. it was a day or 2 before the winter romp, they were willing to send it but i drove up and they exchanged it , no problem

[mhansen]

Have some cheese and crackers with your whine :cry

Maybe you are low on your estrogen prescription. :girl

My 8 year old whines less.

Hey Sean, You might try direct mail since you are getting very little sympathy on the internet boards.

[themaxx]

http://www.pirate4x4.com/forum/showthread.php?t=572804

looks like he is making the rounds. :rolleyes

-Jeff I'm suprised there wasn't any comments about sand in his vagina...atleast not yet.

[Bowtracer]

LOL.. Getting good over on Pirate too. I deal with RN all the time. They are great to me and if there ever is a mistake, it goes back. No big Fukin deal. Stop whinin' :) :cry :cry :cry :cry :cry :cry

Pirate locked the thread! :eek:

[Stmpede]

I'm suprised there wasn't any comments about sand in his vagina...atleast not yet.I came pretty close last night but decided to just let it go! I have only bought a few things from them because I usually buy straight from the dealer, but when I have they have always been very helpful in every way. I have not received a wrong part, but judging from my experiences I would expect as you guys have said that they would take care of the mistake no questions asked.

[Defender13]

I was going to just stay out of this but I had a little extra time at work so what the hell. I went through and looked at all of Seans post (12) and all of them seem to bitching about something or someone. 99% of the people here on this board seem to be good people, with the intent of helping or are in the need of some help regarding the Rover's we all love. It's seems that his intent was/is to do harm to RN. It sounds like a honest mistake and from what he said they are taking the frame back. I don't understand why someone would want to be such a asshole for a mistake that is/was corrected. Mistakes/misunderstandings happen...it's life. I have dealt with RN on many occassions and never have had a problem. Sean you need to take it easy and deal with this attitude problem you clearly know about.

[pendy]

Don't lean on him to hard guys. We don't want him to go postal on us. Sean you got any creative writing exerpts you want to share with us. Then maybe we can recomend counsuling.

JP

[Antichrist]

I think you guys are missing the point. From the way it's described, he asked if it would work with his SII. They had a couple of days to tell him, "Yes, but you'll need to make some modifications." They chose, for whatever reason, to leave that bit out. So he was expecting a SII chassis. Not a SIII. Then when he rang them to ask what was up with it, he was basically called an idiot for not being psychic.
Sure they are taking it back, but a part that comes by UPS, even sliders, is esay to send back and get the right one. A chassis, as those of you who have actually moved around a bare chassis, is an entirely different ball game. Plus they wasted his time not properly answering his original enquiry.

I've dealt with RN since the 80's, and had pretty much good experience with them. A few wrong parts, not a big deal. But if this had happened to me as described, I'd be royally pissed too. And letting people know about it.

[Lyman]

people suck in general... main reason why i no longer work in rover retail parts sales.

Rover's North is top notch... i put together a 2a on a Marsland a few years back and can't remember any stumbling blocks.... if you can't get it to work... buy a Toyota FJcruiser... and stop bashing the people that are going to make your project work... unless you are going to source from the UK.... YOU ARE GOING TO NEED ROVER'S NORTH...they have specific little parts that you will not be able to find elsewhere... heck i bought from them while working for one of their competitors....

[Flagg]

My experiences with Rovers North have always been good...........no problems what so ever. I know that my shop also has used Rovers North for years for most of their parts.

Flagg

[Antichrist]

and stop bashing the people that are going to make your project work... unless you are going to source from the UK.... YOU ARE GOING TO NEED ROVER'S NORTH...they have specific little parts that you will not be able to find elsewhereNot sure why you think that... I've been buying, buying parts for, rebuilding, and selling Rovers since the mid to late '70's, though I first started dealing with Zagata 4WD. I've never gotten anything from them I couldn't get elsewhere. And have gotten things elsewhere I couldn't get from them without a long wait.
I'll continue to buy from them, but if what he describes happened to me, I doubt I'd continue.

[WCURoverD90]

Not sure why you think that... I've been buying, buying parts for, rebuilding, and selling Rovers since the mid to late '70's, though I first started dealing with Zagata 4WD. I've never gotten anything from them I couldn't get elsewhere. And have gotten things elsewhere I couldn't get from them without a long wait.
I'll continue to buy from them, but if what he describes happened to me, I doubt I'd continue.

X2...They aren't the ONLY place to get parts, they are just mainly the biggest...Personnaly I would rather give the little guy my business, although I do order a lot from RN

[Treuwer]

Don't lean on him to hard guys. We don't want him to go postal on us. Sean you got any creative writing exerpts you want to share with us. Then maybe we can recomend counsuling.

JP


Too soon, too soon- bad form pendy.

[WCURoverD90]

Too soon, too soon- bad form pendy.

X2...Too soon

[junkyddog11]

you can please most of the prople most of the time but it's really hard to please an obnoxious fuckin' idiot....no matter

Follow-up Post:

Or...I suppose a better way to express myself might be

Amongst the 50k I spend yearly at RN I have definately had some issues. I have never had an issue getting things resolved to (my) full satisfaction. First class operation.

Just need to step up and discuss things and work it out.

Let us know how swinging the big E-dick works out for you.

[ECR]

I don't get it.
The differences bewteen the SII and SIII frames are tiny. Hand brake pivot and brake pipe stuff if I recall correctly. No big deal, with a few very minor changes. All the SIII stuff is maybe 50. in change over parts and then it will bolt right up. We use Marsland chassis all the time in SII, SIIA and SIII with no real issues at all.
You could say that the SIII frame is not "truly original in all respects", but then again neither is a galvanized chassis.
Doesn't matter where you get the frame from as most manufactures only make the SIII version. The SIII 88 frame as a replacement for all 88s has pretty much been the norm for the last decade plus.
To my knowledge the only place that makes "correct" SII and SIIA frames (with the tiny differences built in) is Richards Chassis in the UK.

[Buckon37s]

Too soon, too soon- bad form pendy.

[begine judge mills lane voice] I'll allow it. [End judge mills lane voice]

[sean]

please delete this thread

mark sent a apology and has more than gone out of his way to make things right and i apologize to anyone who i offended Rovers north included.

see i'm not that hard to please

see junk a big E-DICK works

[Bowtracer]

wtf now you want to recant after posting this shit all over the fucken web.
PUUSY!

[sean]

all i expected was a apology, sometimes you have to speak up to be heard.

[oldscratchggf]

wtf now you want to recant after posting this shit all over the fucken web.
PUUSY!

I don`t mean to be a bitch, and I definitely don`t agree with what Sean has done... but is callin him a pussy really necessary? I understand people making fun and prior complaints about how he is just using the board to bitch, but come on dude.

[Buckon37s]

I don`t mean to be a bitch, and I definitely don`t agree with what Sean has done... but is callin him a pussy really necessary? I understand people making fun and prior complaints about how he is just using the board to bitch, but come on dude.

necessary, no. Funny, yes.

[oldscratchggf]

necessary, no. Funny, yes.

Touche.

[Bowtracer]

OOPPSSS sorry my bad geee I hope he will accect my ahaha nope can't do it!

DOODE I don't air out my dirty laundry for everyone to read! How the fuck do we know about what was said & how it was handled. We heard one side of the story. I had no intention of responding but it sounds kinda babyish to handle a 3000+ transaction this way!
RN has & does a great service to our comm. & to post up shit & stir the pot cuz you are incapable of of dealing with a situation yourself! I want an apology! PUSSY!

[junkyddog11]

see junk a big E-DICK worksyup.......we'll see...... as I'm sure everyone is goin to be only so happy to deal with you now......

given your obvious talent for problem solving I would suggest at this point the only tool you handle would be yourself.

[DJ Menasco]

Sean

In this case you may have yielded the result you sought, but you also stamped a huge letter "A" on your chest in the process.

[TwisteD90]

Bowtracer, Dude, why do you keep using fuck and pussy, I mean they do sound good together put come on keep it PG. We have ladies that frequent this site :grin

[pendy]

I still recommend him for counseling. Its never to soon to stop a crazy person in their tracks and put them on a better path.

JP

[JSBriggs]

I still recommend him for counseling. Its never to soon to stop a crazy person in their tracks and put them on a better path.

JP

Talk about the pot calling the kettle black...(for other reasons of course) :grin
-Jeff

[Bowtracer]

I was listening to Black Sabbath & the devil made me do it!

I am sorry for the poor choice of words just not there intent!

[Talleyrand]

This thread sucks.

[pendy]

For Jeff

[Stmpede]

I love that site Pendy...always some good stuff on there. Usually nothing I'd actually wear but funny as hell to look through!